Returns

If you have purchased one of our original designs (non-vintage), we offer returns in the form of store credit, a refund in the original form of payment, or an exchange for a different size.

For a return/exchange to be valid, all of the below conditions must be met:

    • Request for a return or exchange within 7 days of delivery
    • Must be returned in new & unused condition, with all original packaging and tags attached including our "DO NOT REMOVE" hangtag.
    • Only one exchange per order is permitted
    • Initial shipping charges cannot be refunded
    • Return shipping will be deducted from refund
    • Exchanged items are shipped free of charge on both domestic and international orders

If your returns do not meet the conditions outlined above, we reserve the right to refuse refund.

 

All vintage is final sale.

We do not accept cancellations or returns on vintage pieces.

Our vintage pieces may have slight signs of wear due to age. We try to disclose any major imperfections that can be seen from the outside of the piece in the description of each item, but we may overlook slight imperfections. Please purchase our pieces willing to embrace any imperfections due to age.

All of our vintage pieces, especially bodysuits and underwear, are always cleaned and sanitized.

Please e-mail hello@nuvonu.com with any questions or concerns.